Why I once suggested you avoid OfficeMax
Quite a number of years ago I had problems with a rebate from
OfficeMax, and this note is based on that experience. I do think that
they have improved signicicantly since them, though I am still upset
that I still, many years later, have not received the promised rebate.
In my opinion, you will avoid potential problems by avoiding companies
that act in the way that OfficeMax did when I had my problem, and
instead using Staples, OfficeDepot, or Costco for your office supply
needs. I wasted significant time, and incurred significant
aggrivation in my dealings with OfficeMax at that time.
My problem with OfficeMax started with the purchase of a computer disk
drive from an a location near my home in Ladera Heights California.
The disk drive was advertised as having a $45 rebate that would be
received upon submission of the appropriate documentation. I never
received the rebate despite repeated followup, including resubmission
of the copies of my original submission. OfficeMax's rebate processers
claim to have never received the required documentation. I believe
their rebate processing department intentionally lost submissions and
stalled on followups in order to deny rebate requests that were
properly submitted.
Even if you are not purchasing an item for which a rebate applies, at
that time I suggested avoiding Office Max, since it is my belief that
a company that uses fraudulent practices in one part of their business
might do so in another. A such, I expected you might have similar
problems if an item you purchased was defective and required a return.
In my opinion, such a company was likely also to engage in other
deceptive practices.
In recent years, the practices of OfficeMax seem to have improved,
although they still have not provided me with the promised rebate. If
you have had similar bad experiences with OfficeMax, especially
recently, then please contact me at (they at cheated.us).
OfficeMax is a registered trademark of OMX, Inc.
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